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Our Clinicians & Staff
Our Case Managers
possess clinical expertise and
a wellness philosophy that enables us to look at the big picture
when making recommendations or offering choices and
options.
Anticipating future health care services based on
past experiences and medical knowledge helps the
case manager offer appropriate, cost effective
alternatives today.
All of our clinical
staff have been trained in motivational interviewing
to facilitate positive changes in health care
behaviors.
Diane Phipps
- RN, BSN, MBA, CCM (President/Case
Manager)
Diane has been a
registered nurse since 1981. Prior to specializing
in case management, Diane worked in the acute care
setting and long term care, as a home care
consultant for a durable medical equipment company,
and as a medical malpractice consultant for a law
firm. Diane has been a case manager since 1991,
earning her national certification in case
management in 1993. As a case manager, Diane
specializes in catastrophic case management of
critically-ill medical and surgical patients. In
1997, Diane completed her MBA.
Diane founded CMS in 2000, and continues to
provide case management services along with her
administrative responsibilities.
Lori - RNC, BSN (Nurse Case Manager/Wellness Coach) Lori has been a registered nurse since 1981 with a focus on maternal/child health. Her experience includes medical/surgical nursing, labor and delivery, high risk obstetrical home care, prenatal education, utilization review, case management and wellness promotion services. Lori received her certification for Ambulatory Women’s Health Care Nursing from NCC (The National Corporation for the Obstetric, Gynecologic and Neonatal Nursing Specialties) in 1992. Lori has been with CMS since May, 2002. Teri - RN, CCM (Nurse Case Manager/Wellness Coach) Teri has been a registered nurse since 1992. She has nursing experience in diverse environments such as medical case management, utilization review, workers’ compensation, critical care, home care, and medical-surgical nursing. Teri has provided case management services for third party administrators, unions, managed care organizations and major insurers. Teri earned her certification in case management in 2000 and her certification as a health coach in 2006. Teri has been with CMS since August, 2003. Margie - RN, BSN (Nurse Case Manager) Margie has been a registered nurse since 1986. She began her case management career in 1991 after practicing for four years in the acute hospital setting on various specialty units, including acute inpatient rehab and spinal cord injury units. Margie has performed case management and review services for group health insurance, workers compensation, and automobile liability cases. She also has experience as a care manager in the Disease Management arena. Margie joined CMS in May, 2005. Jennifer - PT (Rehabilitation Case Manager) Jennifer graduated from University of Wisconsin in 1990 and has worked with both adult and pediatric populations. She has experience with general surgery and stroke patients, neurotrauma including brain injury and spinal cord injury, fibromyalgia, and lymphedema management. She has supervisory experience in various clinical settings, as well as practical experience in acute care, subacute care, skilled nursing facility, outpatient therapy, cardiac rehab, wound care, and long term care. Jen joined CMS in April, 2006. Michelle - RN, BSN (Nurse Case Manager) Michelle has been a registered nurse since 1989. She has 10 years clinical experience as an RN in a hospital setting - primarily on the oncology and women's health floors. She expanded her hospital experience by serving as a parish nurse coordinating individual care and organizing/providing educational opportunities and community resources. Most recently, Michelle worked in both insurance and hospital settings in case management departments. Michelle has been with CMS since September, 2007.
Our Staff
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